END USER LICENSE AGREEMENT
(EULA)
FOR NICEOS

IMPORTANT — READ CAREFULLY BEFORE INSTALLING, COPYING, DOWNLOADING,
UPDATING, RUNNING OR OTHERWISE USING THIS SOFTWARE PRODUCT.

This End User License Agreement (the "Agreement") is a legal agreement
between NiceSOFT, the owner and distributor of the NiceOS software product
(the "Rightsholder"), and you, whether acting as an individual or on behalf
of an organization (the "User"), regarding the software product known as
"NiceOS" (the "Software Product" or "NiceOS").

By installing, copying, downloading, updating, running, accessing, deploying,
redistributing as permitted, or otherwise using the Software Product, the User
confirms that the User has read, understood and accepted this Agreement. If the
User does not agree to this Agreement, the User must not install, copy, run,
access, deploy or otherwise use the Software Product and must remove all copies
under the User's control, except where separate open source licenses expressly
allow the User to retain and use individual open source components.

NiceOS is a composite software distribution. It includes original components
owned or licensed by the Rightsholder, such as branding, names, marks, visual
identity, build integration, configuration, packaging metadata, scripts,
documentation, compatibility layers, release engineering materials and other
works. It also includes third-party and open source components that are licensed
under their own separate license terms.

This Agreement is intended to govern the Software Product as a combined NiceOS
distribution and the Rightsholder's own components. It does not reduce, replace,
restrict or override any rights granted to the User under applicable open source
licenses for individual components.

1. DEFINITIONS

1.1. "Software Product" or "NiceOS" means the combined operating system,
container base, packages, build artifacts, images, scripts, configuration,
documentation and related materials distributed under the NiceOS name.

1.2. "Rightsholder Components" means components created by or for the
Rightsholder, including but not limited to trademarks, logos, names, branding,
artwork, proprietary documentation, integration scripts, release engineering
materials, compatibility layers, packaging policy, distribution-specific
configuration and any other original materials not separately licensed under an
open source license.

1.3. "Open Source Components" means third-party or community software included
in, bundled with, built for, or distributed as part of NiceOS under open source
licenses, including without limitation GPL, LGPL, AGPL, MIT, BSD, Apache
License, MPL, ISC, zlib, OpenSSL-style licenses and similar licenses.

1.4. "Support Services" means paid or unpaid services that may be offered
separately from the Software Product, including technical support, maintenance,
security response, consulting, professional services, service-level agreements,
managed updates, migration assistance and enterprise lifecycle services.

1.5. "Official NiceOS Build" means a build, image, package set or artifact
released by or under the authority of the Rightsholder through an official
NiceOS release channel.

1.6. "Derivative Build" means any modified, rebuilt, repackaged, rebranded,
remixed or redistributed version of NiceOS or of a material part of NiceOS that
is not released as an Official NiceOS Build.

2. LICENSE GRANT

2.1. Subject to the terms of this Agreement, the Rightsholder grants the User a
limited, non-exclusive, non-transferable, revocable license to install, run,
copy and use the Software Product as a combined NiceOS distribution.

2.2. The Software Product may be used free of charge for both personal and
commercial purposes, unless a separate written agreement states otherwise.
Commercial use of the Software Product itself does not automatically require a
paid license.

2.3. Support Services, service-level agreements, enterprise maintenance,
certification assistance, migration projects, custom builds, compliance
support, managed updates and other professional services may be commercial
services and may be subject to separate terms, pricing, contracts and service
conditions.

2.4. The license granted under this Agreement does not transfer ownership of the
Software Product, the Rightsholder Components, trademarks, trade names, logos,
visual identity, documentation, build infrastructure or other intellectual
property of the Rightsholder.

2.5. Rights in Open Source Components are granted directly by the corresponding
open source licenses. This Agreement does not grant fewer rights than those
licenses grant, and it does not impose additional restrictions on Open Source
Components where such restrictions would conflict with the applicable open
source license.

3. OPEN SOURCE COMPONENTS

3.1. NiceOS contains Open Source Components. Those components are owned by their
respective copyright holders and are licensed to the User under their own
license terms.

3.2. The User's rights to use, study, modify, build, copy, redistribute or
otherwise deal with Open Source Components are governed by the corresponding
open source licenses and not by this Agreement, except to the extent this
Agreement governs the Rightsholder Components, trademarks, branding, Official
NiceOS Builds or the combined distribution as a whole.

3.3. If there is any conflict between this Agreement and the license terms of an
Open Source Component, the open source license controls with respect to that
component only.

3.4. Nothing in this Agreement is intended to restrict any right that the User
has under GPL, LGPL, AGPL, Apache License, MIT, BSD, MPL or any other applicable
open source license.

3.5. The Rightsholder does not claim exclusive ownership of Open Source
Components beyond the rights granted by their respective licenses. Inclusion of
an Open Source Component in NiceOS does not make that component proprietary to
the Rightsholder.

3.6. Source code, source packages, build recipes, patches, license notices,
package metadata and other compliance materials for Open Source Components may
be made available through official source repositories, build systems, package
metadata, source RPMs, written offers where applicable, package documentation,
COPYING files, LICENSE files, NOTICE files or other customary open source
compliance mechanisms.

3.7. The User is responsible for reviewing and complying with the license terms
of Open Source Components when redistributing, modifying, embedding, offering
as a service, shipping in a product, or otherwise using such components beyond
ordinary internal use.

3.8. The Rightsholder may provide aggregation, packaging, patches, configuration
and integration for Open Source Components. Such work does not imply that the
Rightsholder provides warranties for upstream projects or accepts liability for
third-party code, upstream security issues, upstream license changes, abandoned
upstream projects, incompatible upstream releases or supply-chain events.

4. PERMITTED USE

4.1. The User may install and use the Software Product on any number of systems,
virtual machines, containers, images, development environments, test systems,
servers, cloud instances or other computing environments, subject to this
Agreement and applicable third-party license terms.

4.2. The User may use the Software Product for lawful personal, academic,
research, development, testing, commercial, enterprise, cloud, virtualization,
container, CI/CD, security, infrastructure and production purposes.

4.3. The User may create backup copies for internal business continuity,
disaster recovery, development, testing, audit, archival and compliance
purposes.

4.4. The User may modify Open Source Components to the extent allowed by their
respective licenses.

4.5. The User may redistribute Open Source Components in accordance with their
respective open source licenses.

4.6. The User may create internal images, containers or system builds based on
NiceOS for the User's own internal use, provided that the User does not
misrepresent such builds as Official NiceOS Builds and does not remove or alter
required legal notices.

5. RESTRICTIONS

5.1. The User must not use the NiceOS name, NiceOS marks, logos, trade dress,
visual identity, product names, release names, official compatibility claims,
certification statements or other branding to identify a Derivative Build as an
Official NiceOS Build without prior written permission from the Rightsholder.

5.2. The User must not remove, obscure, alter or falsify copyright notices,
license notices, trademark notices, attribution notices, warranty disclaimers,
source availability notices or other legal notices included in the Software
Product, except where the applicable license expressly permits such removal or
modification.

5.3. The User must not claim, imply or advertise that a Derivative Build,
repackaged image, modified container, rebuilt package set or third-party system
is certified, endorsed, supported, maintained, approved or released by the
Rightsholder unless the Rightsholder has expressly authorized that claim in
writing.

5.4. The User must not use the Software Product for unlawful purposes, including
without limitation unauthorized access, malicious activity, violation of
privacy rights, infringement of intellectual property rights, circumvention of
security controls, distribution of malware or violation of export, sanctions,
telecommunications, data protection, cybersecurity or other applicable laws.

5.5. Restrictions in this Section apply to the Rightsholder Components, the
combined NiceOS distribution, trademarks, branding and official release status.
They do not restrict Open Source Components where the corresponding open source
license grants broader rights.

6. TRADEMARKS, BRANDING AND OFFICIAL STATUS

6.1. NiceOS, the NiceOS name, logos, visual identity, marks, release names and
related branding are protected assets of the Rightsholder.

6.2. The User may make truthful, nominative references to NiceOS, for example to
state that a product is "based on NiceOS" or "compatible with NiceOS", provided
that such references are not misleading and do not imply sponsorship,
certification, endorsement or official status.

6.3. A Derivative Build must be clearly identified as modified, rebuilt,
third-party, unofficial or independently maintained if it is distributed to
third parties.

6.4. The Rightsholder may require removal or correction of misleading branding,
trademark use, compatibility statements, certification claims, security claims,
source claims or support claims related to NiceOS.

7. LOCALIZATION AND MARKET ADAPTATION NOTICE

7.1. NiceOS is designed for international technical use and may also be adapted
for markets with specific local legal, language, operational and compliance
requirements, including the Russian market, where the legal and technology
landscape has materially changed.

7.2. As a result, the User may encounter Russian-language text in source files,
comments, scripts, package metadata, documentation fragments, notices, labels,
configuration examples, build logs or user-facing materials. Such text is
included for localization, compliance, supportability, auditability and market
compatibility purposes.

7.3. The presence of Russian-language materials does not change the licensing
status of Open Source Components, does not convert third-party open source code
into proprietary code, does not limit the User's rights under open source
licenses and does not by itself indicate that a component is subject to a
separate proprietary license.

7.4. Where multilingual materials differ, the legally controlling text depends
on the component, document, package, contract or open source license involved.
For Open Source Components, the applicable open source license remains
controlling for that component.

8. SUPPORT, UPDATES AND LIFECYCLE

8.1. Free use of the Software Product does not include any mandatory support,
maintenance, response time, update commitment, vulnerability remediation
commitment, compatibility commitment or service-level commitment.

8.2. The Rightsholder may provide updates, security fixes, rebuilds, package
updates, advisories, documentation, compatibility improvements, migration
materials or tooling at its discretion.

8.3. The Rightsholder may change, suspend or discontinue free updates, build
channels, repositories, package sets, images, release branches, documentation,
community resources or other materials at any time, unless a separate written
agreement provides otherwise.

8.4. Paid Support Services, if purchased, are governed by separate written terms
and may define response times, lifecycle windows, supported configurations,
covered components, excluded components, security response procedures,
escalation channels, deliverables, fees and termination rules.

8.5. Unless expressly stated in a separate written agreement, the Rightsholder
has no obligation to support Derivative Builds, third-party repositories,
modified packages, unsupported kernels, unsupported container runtimes,
unsupported cloud images, unofficial mirrors, modified security policies,
locally patched components or environments that differ from an Official NiceOS
Build.

9. SECURITY, CVE AND SUPPLY-CHAIN DISCLAIMER

9.1. The Software Product may include software from many upstream projects and
third-party sources. Security vulnerabilities, defects, regressions,
misconfigurations, build failures, dependency issues and supply-chain events may
exist or may be discovered after distribution.

9.2. The Rightsholder does not warrant that the Software Product or any
component is free from vulnerabilities, malware, defects, hidden functionality,
license defects, supply-chain compromise, dependency confusion, typosquatting,
malicious upstream activity, compromised mirrors, signing key compromise,
configuration errors or other security issues.

9.3. Security notices, vulnerability tracking, CVE references, issue trackers,
build logs, source repositories, package metadata, signatures, manifests, SBOMs
or similar materials are provided for transparency and operational assistance.
They do not create a warranty, guarantee, insurance obligation, indemnity,
service-level commitment or strict-liability obligation unless expressly stated
in a separate written agreement.

9.4. The User is responsible for assessing risk, applying updates, validating
configuration, monitoring advisories, performing backups, implementing access
controls, hardening deployments, testing compatibility, meeting compliance
obligations and determining whether the Software Product is suitable for the
User's environment.

9.5. Use in production, regulated, safety-critical, mission-critical, medical,
aviation, nuclear, defense, financial, telecommunications, public-sector,
industrial-control or other high-risk environments is at the User's sole risk
unless a separate written agreement expressly states otherwise.

10. BUILD LOGS, SOURCE MATERIALS AND TRANSPARENCY

10.1. The Software Product may be accompanied by build logs, package manifests,
source packages, patches, source repositories, build recipes, checksums,
software bills of materials, license manifests, vulnerability reports,
provenance information, release notes and other transparency materials.

10.2. Such materials are provided to help users audit, reproduce, review,
validate, rebuild or inspect the Software Product. They are not a warranty that
the Software Product is defect-free, vulnerability-free, legally sufficient for
every jurisdiction, suitable for every purpose or identical to any upstream
project.

10.3. Build logs and source materials may contain environment-specific paths,
internal package names, comments, timestamps, local language fragments,
automation output, upstream notices or other technical data. Their presence is
not intended to change license terms or create support obligations.

10.4. The User is responsible for validating any build, rebuild, source package,
patch, container image, mirror, derivative work or deployment before relying on
it in production or redistributing it to third parties.

11. USER RESPONSIBILITIES

11.1. The User is solely responsible for installing, configuring, operating,
securing, updating, auditing, backing up and monitoring the Software Product and
systems on which it is used.

11.2. The User is solely responsible for determining whether the Software
Product meets the User's technical, operational, security, privacy, licensing,
regulatory, export, sanctions, procurement, industry, contractual and business
requirements.

11.3. The User is solely responsible for data protection, data retention,
incident response, disaster recovery, access management, key management,
secrets management, credential rotation, network security, patch management,
third-party integration and continuity planning.

11.4. The User is solely responsible for testing the Software Product and any
updates, patches, images, packages, configuration changes or Derivative Builds
before use in production.

11.5. The User is solely responsible for compliance with open source license
obligations when modifying, rebuilding, combining, embedding, offering,
redistributing or providing access to software based on NiceOS or its
components.

12. THIRD-PARTY SOFTWARE, SERVICES AND CONTENT

12.1. The Software Product may interact with or include references to
third-party software, services, registries, repositories, mirrors, cloud
providers, container registries, package indexes, vulnerability databases,
documentation, websites, APIs, drivers, firmware, hardware, virtualization
platforms or orchestration systems.

12.2. The Rightsholder does not control and is not responsible for third-party
software, services, content, availability, security, license terms, privacy
practices, data handling, performance, uptime, accuracy, compatibility,
continuity or changes.

12.3. The User's use of third-party software, services or content may be subject
to separate terms, licenses, fees, restrictions, export rules, usage limits,
privacy policies and support conditions.

13. NO WARRANTY

13.1. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SOFTWARE PRODUCT,
RIGHTSHOLDER COMPONENTS, OPEN SOURCE COMPONENTS, DOCUMENTATION, BUILDS,
PACKAGES, IMAGES, CONTAINERS, SCRIPTS, PATCHES, CONFIGURATION, BUILD LOGS,
SOURCE MATERIALS, SECURITY MATERIALS AND ANY RELATED MATERIALS ARE PROVIDED
"AS IS", "AS AVAILABLE" AND "WITH ALL FAULTS".

13.2. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE RIGHTSHOLDER
DISCLAIMS ALL WARRANTIES, REPRESENTATIONS, CONDITIONS AND UNDERTAKINGS, WHETHER
EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING WITHOUT LIMITATION ANY
WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE,
NON-INFRINGEMENT, QUIET ENJOYMENT, ACCURACY, COMPLETENESS, AVAILABILITY,
RELIABILITY, SECURITY, COMPATIBILITY, PERFORMANCE, CONTINUITY, ERROR-FREE
OPERATION, UNINTERRUPTED OPERATION, ABSENCE OF VULNERABILITIES, ABSENCE OF
MALWARE, ABSENCE OF DATA LOSS, OR THAT DEFECTS WILL BE CORRECTED.

13.3. THE RIGHTSHOLDER DOES NOT WARRANT THAT THE SOFTWARE PRODUCT WILL MEET THE
USER'S REQUIREMENTS, OPERATE WITH ANY PARTICULAR HARDWARE, SOFTWARE,
INFRASTRUCTURE, CLOUD, HYPERVISOR, CONTAINER RUNTIME, ORCHESTRATOR, NETWORK,
SECURITY POLICY, COMPLIANCE FRAMEWORK OR BUSINESS PROCESS.

13.4. THE USER ACCEPTS THE ENTIRE RISK ARISING OUT OF INSTALLATION, USE,
CONFIGURATION, OPERATION, MODIFICATION, REDISTRIBUTION, RELIANCE ON, OR
INABILITY TO USE THE SOFTWARE PRODUCT.

13.5. NO ORAL OR WRITTEN INFORMATION, ADVICE, DOCUMENTATION, BUILD LOG,
SECURITY REPORT, ROADMAP, ISSUE COMMENT, SUPPORT RESPONSE, COMMUNITY MESSAGE OR
OTHER COMMUNICATION FROM THE RIGHTSHOLDER OR ANY CONTRIBUTOR CREATES ANY
WARRANTY UNLESS EXPRESSLY STATED IN A SEPARATE WRITTEN AGREEMENT SIGNED BY THE
RIGHTSHOLDER.

14. LIMITATION OF LIABILITY

14.1. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL THE
RIGHTSHOLDER, ITS AFFILIATES, LICENSORS, CONTRIBUTORS, SUPPLIERS, DISTRIBUTORS,
RESELLERS, SERVICE PROVIDERS, OFFICERS, EMPLOYEES, CONTRACTORS OR AGENTS BE
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY,
PUNITIVE OR ENHANCED DAMAGES, OR FOR ANY DAMAGES FOR LOSS OF PROFITS, LOSS OF
REVENUE, LOSS OF BUSINESS, LOSS OF GOODWILL, LOSS OF REPUTATION, LOSS OF DATA,
DATA CORRUPTION, BUSINESS INTERRUPTION, SYSTEM FAILURE, SECURITY INCIDENT,
UNAUTHORIZED ACCESS, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, COST OF
RECOVERY, COST OF COVER, SERVICE INTERRUPTION, DEPLOYMENT FAILURE, PRODUCTION
OUTAGE, REGULATORY PENALTIES, THIRD-PARTY CLAIMS OR OTHER COMMERCIAL OR
ECONOMIC LOSSES.

14.2. THE LIMITATION ABOVE APPLIES WHETHER THE CLAIM IS BASED ON CONTRACT, TORT,
NEGLIGENCE, STRICT LIABILITY, PRODUCT LIABILITY, WARRANTY, STATUTE,
MISREPRESENTATION, INDEMNITY OR ANY OTHER LEGAL THEORY, EVEN IF THE
RIGHTSHOLDER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF A
REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

14.3. THE RIGHTSHOLDER IS NOT RESPONSIBLE FOR DAMAGES OR LOSSES ARISING FROM
OPEN SOURCE COMPONENTS, THIRD-PARTY SOFTWARE, UPSTREAM PROJECTS, THIRD-PARTY
SERVICES, USER MODIFICATIONS, DERIVATIVE BUILDS, MISCONFIGURATION, UNSUPPORTED
ENVIRONMENTS, UNOFFICIAL MIRRORS, LOCAL PATCHES, SECURITY POLICIES, LOST
CREDENTIALS, LOST KEYS, LOST DATA, INADEQUATE BACKUPS, FAILED UPDATES,
INCOMPATIBLE HARDWARE, INCOMPATIBLE DRIVERS, NETWORK FAILURES, CLOUD PROVIDER
ISSUES, CONTAINER RUNTIME ISSUES OR ORCHESTRATION FAILURES.

14.4. IF LIABILITY CANNOT BE EXCLUDED UNDER APPLICABLE LAW, THE RIGHTSHOLDER'S
TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SOFTWARE PRODUCT WILL
BE LIMITED TO THE GREATER OF: (A) THE AMOUNT PAID BY THE USER TO THE
RIGHTSHOLDER SPECIFICALLY FOR THE SOFTWARE PRODUCT DURING THE TWELVE MONTHS
PRECEDING THE EVENT GIVING RISE TO THE CLAIM, EXCLUDING SUPPORT SERVICES,
CONSULTING, TAXES AND THIRD-PARTY CHARGES; OR (B) ONE HUNDRED UNITED STATES
DOLLARS (USD 100), UNLESS A SEPARATE WRITTEN AGREEMENT STATES OTHERWISE.

14.5. SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY DISCLAIMERS OR LIABILITY
LIMITATIONS. IN SUCH JURISDICTIONS, THE DISCLAIMERS AND LIMITATIONS APPLY TO
THE MAXIMUM EXTENT PERMITTED BY LAW.

15. INDEMNITY

15.1. To the maximum extent permitted by applicable law, the User agrees to
indemnify, defend and hold harmless the Rightsholder from and against claims,
losses, liabilities, damages, penalties, costs and expenses arising out of or
related to: (a) the User's use, deployment, modification or redistribution of
the Software Product; (b) Derivative Builds created or distributed by the User;
(c) violation of this Agreement; (d) violation of third-party rights or open
source license obligations; (e) unlawful use; (f) security incidents caused by
the User's environment, configuration, credentials, integrations or operations;
(g) claims made by the User's customers, users, contractors, regulators or other
third parties.

15.2. This indemnity does not apply where prohibited by mandatory law.

16. EXPORT, SANCTIONS AND LEGAL COMPLIANCE

16.1. The User is responsible for complying with all applicable export control,
sanctions, import, customs, encryption, cybersecurity, telecommunications,
privacy, procurement, public-sector, industry-specific and other laws and
regulations that apply to the User's use, distribution or deployment of the
Software Product.

16.2. The User must not use, export, re-export, transfer or provide the Software
Product in violation of applicable law.

16.3. The Rightsholder is not responsible for the User's regulatory
classification, export decisions, procurement decisions, compliance programs,
customer eligibility, deployment jurisdictions or end-use controls.

17. TERMINATION

17.1. This Agreement becomes effective when the User first installs, copies,
downloads, updates, runs, accesses, deploys or otherwise uses the Software
Product.

17.2. The User may stop using the Software Product at any time.

17.3. The Rightsholder may terminate this Agreement with respect to the User if
the User materially breaches this Agreement and fails to cure the breach where a
cure is possible.

17.4. Upon termination, the User must stop using the Software Product as a
combined NiceOS distribution and must remove copies under the User's control,
except that the User may retain and use Open Source Components to the extent
permitted by their respective open source licenses.

17.5. Sections concerning open source components, trademarks, restrictions,
localization notices, no warranty, limitation of liability, indemnity,
termination effects, governing law, dispute resolution and general provisions
survive termination.

18. GOVERNING LAW AND DISPUTES

18.1. This Agreement is governed by applicable law, excluding conflict-of-law
rules, unless mandatory consumer protection or other mandatory law requires a
different result.

18.2. Any dispute relating to this Agreement or the Software Product must first
be addressed through good-faith negotiations where reasonably possible.

18.3. Unless mandatory law provides otherwise, disputes will be resolved by a
competent court or other competent authority determined under applicable law and
any separate written agreement between the parties.

18.4. Nothing in this Agreement prevents the Rightsholder from seeking immediate
injunctive, equitable or similar relief to protect intellectual property,
trademarks, confidential information, security, infrastructure or official
release channels.

19. CHANGES TO THIS AGREEMENT

19.1. The Rightsholder may update this Agreement from time to time.

19.2. Updated terms may apply to future versions, updates, packages, images,
containers, repositories, documentation, support channels or distributions of
the Software Product.

19.3. Continued use of a version of the Software Product distributed with an
updated Agreement may constitute acceptance of the updated Agreement, unless
applicable law requires a different process.

19.4. For Open Source Components, changes to this Agreement do not change the
terms of the applicable open source licenses.

20. GENERAL PROVISIONS

20.1. If any provision of this Agreement is held invalid, illegal or
unenforceable, the remaining provisions remain in effect to the maximum extent
permitted by law.

20.2. Failure by the Rightsholder to enforce any provision of this Agreement is
not a waiver of that provision or any other provision.

20.3. The User may not assign rights or obligations under this Agreement without
prior written consent from the Rightsholder, except where mandatory law provides
otherwise. The Rightsholder may assign this Agreement in connection with a
reorganization, merger, acquisition, transfer of assets, change of control or
successor distribution model.

20.4. This Agreement, together with any applicable open source licenses and any
separate written agreement for Support Services, forms the relevant agreement
between the parties concerning the Software Product.

20.5. Separate written agreements for Support Services, enterprise maintenance,
custom builds, consulting, managed services or certification assistance prevail
over this Agreement only to the extent they expressly conflict with it.

20.6. Headings are for convenience only and do not affect interpretation.

21. ACKNOWLEDGEMENT

By installing, copying, downloading, updating, running, accessing, deploying or
otherwise using the Software Product, the User acknowledges that the User has
read this Agreement, understands it, accepts it, and understands that rights in
Open Source Components are governed by the corresponding open source licenses.

